What does it mean to be a ‘responsible business’?
What does ‘responsible business’ or ‘purposeful business’ mean to you? For some it might be about transitioning to a greener energy supply and recycli…
What does ‘responsible business’ or ‘purposeful business’ mean to you? For some it might be about transitioning to a greener energy supply and recycli…
When you start thinking about your strategy, you first need to honestly evaluate what is going on, both inside your organisation and in the market. Esp…
A key challenge for B2B companies is articulating and communicating their value proposition effectively to multiple stakeholders. There are many peop…
When we think of a business having a competitive advantage, we still tend to think of traditional economic moats such as a low-cost structure, economie…
Have agency over your future by using innovation both as a means to creating something more desirable as well as reducing the possibility of unwanted s…
The story of the Facit company is the classic story of how a global leader is phased out of the market when new technology (digitalisation) and innovat…
What is an innovation strategy and what must be considered for it to be effective? Combining two vague terms do not help us in moving forward on the th…
According to Paul Donovan, global chief economist at UBS Wealth Management, the world may have hit ‘peak trade." He pointed to robotics, digitization a…
OPEN THE POD BAY DOORS, HAL For anyone of my generation, the concept of artificial intelligence is viscerally embodied in the jet-black camera lens, w…
As the concept of Digital Transformation comes to the fore in an organisation, it can raise uncertainty, doubt and speculation for both customers and s…
‘Digital transformation’ is a phrase that is widely used by many businesses today, who are attempting to upgrade their technology to accommodate for th…
What makes business model innovation so important is that it captures how your business creates value and helps differentiate from your competitors. T…
The CX space is becoming a little like progressive rock used to be in the 1970s. Overly technical, too elaborate and complicated, inwardly focused and …
Sustainable competitive advantage? Seriously? In our time? Most business leaders I talk to agree that the days of sustainable competitive advantage ar…
Innovation is at the top of mind of most senior management executives across industries- be it healthcare, banking, insurance or retail. While it is vo…
Many organisations kick-off an innovation programme with innovation training or brainstorming sessions. Seeing that it is easier to execute, this can b…
It’s a jungle out there. The world is changing quicker than you can say the word “irrelevance” - we talk about Moore’s Law, the role of the Internet of…