Freeing your data up to support the employee journey
In this blog post, I look at data silos, how they emerged and the problems they can cause within an organisation. I consider this challenge through th…
In this blog post, I look at data silos, how they emerged and the problems they can cause within an organisation. I consider this challenge through th…
How to prioritise connection and attendee experience in a hybrid workshop If you are thinking about running a hybrid workshop, there’s a lot to consid…
In this blog post, I look at data silos, how they emerged and the problems they can cause within an organisation. I consider this challenge through …
Why innovate energy? The front end of energy means what exactly? It is the place I feel I can make the best contribution, a place where innovation thr…
A few months before he passed away, Clayton Christensen said at an interview in November 2019, that we are trained to select data, analyse it and make …
AI already plays a significant role in the technology that we all use. This goes for sports, telecoms, mobile technology and so on. During a period whe…
This period is more dramatic, more global and more unusual than anything seen by anyone working today – this is the opinion of journalist Fareed Zakari…
What happens when your company unexpectedly announces business travel restrictions? For hundreds of thousands of workers, this has already become a rea…
This thought piece will build on the ideas I brought to the table in Would you be willing to let a machine take your job? and The transformative power …
The world of work is changing. Calling someone a Luddite today gives the impression that they are a thoughtless opponent of progress, resistant to tech…
In a world where the only constant is change, where trends and new technologies are appearing, but also disappearing in such a short time, every hint o…
Recently, I wrote about the perception gap that exists between how businesses think they are doing, regarding the delivery of great customer experience…
At the beginning of May NICE inContact released its second annual, global research study that investigated the changing attitudes of contact center lea…
The early years of the 21st century have heralded a marked change in the business environment as well as the arrival of the 4th Industrial revolution a…
At the beginning of the internet, governments put in place policies and interventions to stimulate economic activity and opportunities. Now, over 30 ye…
Talk about Innovation and we think of new, bright, shiny. We immediately want or ‘need’ the latest version of our phone, laptop or other device; we imm…
Innovation is at the top of mind of most senior management executives across industries- be it healthcare, banking, insurance or retail. While it is vo…
Which way do you pick your horse for the Grand National? Would you use your personal relationships to speak to someone in the horse and racing game or …
Many of our readers will be aware that The Future Shapers is currently crowdfunding with Crowdcube. As part of the process we support investors and po…
What is the link between singer-songwriter David Bowie, and Marillion the neo-progressive rock band of the 1980s? How does this relate to The Future Sh…